The rules apply to the products under the name “Thermal Paste” and “Esports Gaming Drink”
For the products under the name “Thermal Paste” and “Esports Gaming Drink” on the website rawnex.com return and warranty may vary.
The product is open and used “Thermal Paste”
Because the product is considered consumable even though it is not edible you won’t be able to return it.
The product is open and used “Esports Gaming Drink”
If the tube is open and you want to return it, you can’t. This is due to the protection of the customer. The seal is important, once open its non-returnable.
Tom bought thermal paste, he decided to use 1g from the syringe and then return it.
Is Tom eligible for a return & refund?
Tom won’t be able to return nor get a refund for the syringe because he already used it.
The product is not what I expected.
Every product is having descriptions and information on the front page. Your responsibility is to read carefully and decide if this is for you or not.